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Gratifikationskrisen als psychosoziale Herausforderungen

Psychosocial stress at work is increasingly recognized as a health risk in modern working life. To assess such risks in a reliable way, quality- assured methods with a good theoretical basis are needed. One such approach is the model of effort-reward imbalance at work described in the present paper. This model is based on the claim that violation of the basic principle of fair exchange, the reciprocity of efforts spent and rewards received at work, elicits marked stress reactions in affected employees which, if sustained, increase the risk of stress-related disorders. Rewards include money, promotion prospects, job security and the non-material rewards of esteem and appreciation. Efforts reflect the external demands of the job, but are modified by personal motivation (e.g. coping patterns, overcommitment).
Testing the model with data from prospective epidemiological studies revealed an overall doubling of the risk of developing an incident depressive disorder over a 5-year period for those exposed to effort-reward imbalance at work relative to that for non-exposed employees. Finally, some theoretically based policy measures at the individual, interpersonal and organisational level are proposed; they aim to promote good quality of work and working conditions which enhance the health of the majority of employees.